Something not quite right with your order?

We are so sorry if your order has arrived incorrectly - whether you have received the wrong item, are missing something, or if there’s another issue. Mistakes are rare, but they can happen, and we want to put things right for you as quickly as possible.

Please go to our return portal https://weloveseasons-b2c.myshopify.com/apps/return_prime and select the reason that best matches your situation. You will need to upload a clear photo of what you received, as this helps us resolve the issue quickly and keep our stock records accurate.

Once confirmed, we will either send you the correct item (if in stock) or issue a refund.